Head of Business Operations


Job Descriptions:

  • Lead and oversee Business Operations Team (Study Abroad Academy, English Tutoring, International Test Preparation, School, and Non-Tutoring) to achieve the company’s strategic goals.
  • Design and allocate manpower planning for the whole Business Operations Team.
  • Build and execute strategy to improve operation processes and NPS.
  • Partner with the product team to determine how technology helps to improve day to day operation.

Minimum Qualifications:

  • Bachelor or Master Degree from any major with minimum 4 years experience in process improvement, quality control, or any related areas.

  • Excellent planning and organizational skills.

  • Very good at managing teams effectively.

  • Solid analytical and problem solving skills.

  • Agile mindset.

  • Communication & interpersonal skills to convey technical concepts to technical and non-technical audiences.

  • Fast learner, problem-solver, and can-do attitude.

  • Experience in start-up or ed-tech is a strong point.

  • Able to keep abreast of general industry knowledge and trends.

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